Terms & Conditions

Promotion Name: Pharmx Marketplace 90 Day First Purchase Incentive Program
Promotion Period: Rolling 90-day program commencing from a Participant’s first qualifying purchase on the Pharmx Marketplace. First purchase must be made after 1 April 2026 and before 1 July 2026.

1. Eligibility

1. This promotion is open to pharmacies located in Australia, who are registered as Pharmx Pharmacy Portal customers (Customers)
2. Customers must hold an active and verified Pharmx account connected to the Pharmx Marketplace in order to take part in the Pharmx Marketplace First Purchase Incentive Program (Participants).
3. To qualify for the Pharmx Marketplace First Purchase Incentive Program, pharmacies must meet the applicable spend criteria, and their first purchase on the Marketplace must be placed after 1 April 2026.
4. Only orders placed on the Pharmx Marketplace during the Promotion Period qualify for the Incentive program, and must not be placed through a third party automated replenishment system.
5. This promotion can not be combined with any other Pharmx Incentive Program.
6. Customers are not eligible to enter into this promotion if Marketplace purchases have been made prior to 1 April 2026.
7. Employees of Pharmx, and their immediate family members are not eligible
8. Participants must be aged 18 years or older

2. Program Overview

The Pharmx Marketplace First Purchase Incentive Program rewards pharmacies for early adoption and ongoing engagement on the Pharmx Marketplace during the Promotion Period.

Once a Participant completes their first qualifying purchase on the Pharmx Marketplace, a 90-day incentive period will commence, during which rewards are structured in tiers and issued based on total Qualifying Spend achieved within that period.

The program will cease 90 days after first purchase. Note, if a portion of a participant’s 90-day period falls after 1 July 2026, purchases made in the ongoing days will still be honoured.

3. Qualifying Spend

1. Participation is based on a pharmacy’s total fulfilled order value (excluding GST) during the Participant’s individual 90-day incentive period.
2. Pharmx reserves the right to adjust, recalculate or decline rewards where the final invoiced value (excluding GST) differs from the original order value (excluding GST) and as a result falls below the qualifying threshold, for example due to out of stock or unfulfilled items.
3. Final invoice values must be verifiable through Pharmx EDI systems.

4. Reward Structure

1. Rewards are tier-based and determined by total Qualifying Spend value during the Promotion Period.
2. Rewards are not cumulative across tiers. Pharmacies will receive only the reward corresponding to the highest tier achieved at the end of the Promotion Period. For example, a customer who spends up to $74,999 will receive a $200 reward at the end of the period, not the accumulation of $150 and $200).
3. The reward will be issued as a digital Visa gift card, for the value of the total award earned.
4. Reward values and qualifying spend thresholds are set out in the Reward Payout Table, which forms part of these Terms & Conditions.

Reward Payout Table

Qualifying Spend during the Promotion Period (excluding GST)	Reward
$20,000 – $44,999	$150
$45,000 – $74,999	$200
$75,000 – $109,999	$250
$110,000 – $149,999	$300
$150,000 – $199,999	$350
$200,000 – $299,999	$500
$300,000 – $499,999	$1,000
$500,000 and over	$2,000

5. Reward Fulfilment

1. Eligibility is determined on a per-pharmacy basis, according to the total Qualifying Spend of each pharmacy. Rewards will be calculated and distributed individually for each eligible pharmacy site.
2. Within 30 days of the completion of the Participant’s Promotion Period, Pharmx will send a Redemption Form to the pharmacy’s primary contact. The pharmacy must complete this form and provide the recipient’s name and email address for the digital Visa gift card to be sent. For avoidance of doubt, if this is not completed, the reward will not be issued.
3. The Redemption Form must be completed within 60 days of it being issued by Pharmx.
4. Digital Visa gift cards will be issued within 60 days following the return of a completed redemption form.
5. Rewards are non-transferable and cannot be exchanged for cash or other forms of credit.
6. The digital Visa gift card is subject to Visa Terms and Conditions, including expiry and usage.

6. General Conditions

1. Participation in the promotion constitutes acceptance of these Terms and Conditions.
2. Pharmx reserves the right to verify eligibility and transaction validity at any time.
3. Final invoice values must be verifiable through Pharmx EDI systems.
4. Pharmx may modify, suspend, or terminate the promotion if necessary due to unforeseen circumstances, technical issues, or misuse.
5. Any attempt to manipulate, falsify, or artificially inflate order value will result in disqualification.
6. Rewards are not transferable, exchangeable, or redeemable for cash.
7. Pharmx’s decision regarding qualification, eligibility, rewards and any aspect of the promotion is final and binding.
8. Pharmx is not liable for lost, delayed, or misdirected rewards due to incorrect contact details.
9. This promotion cannot be combined with any other Pharmx offers, discounts, or rebates. However, Qualifying Spend may include orders containing items purchased at a discounted price or through other promotions available via the Pharmx Marketplace.
10. For any inquiries regarding the promotion, contact info@pharmx.com.au
11. No extensions will be granted to any Participant’s Promotion Period beyond the stated 90-day period.

7. Liability

1. To the extent permitted by law, Pharmx is not responsible for technical errors, system outages, or delays that may impact participation or reward fulfilment.

8. Privacy and Data Use

1. Participation in this promotion is subject to Pharmx’s Privacy Policy.
2. Participant data will be used for the purposes of program administration, verification, and reward fulfillment.
3. By participating, pharmacies consent to Pharmx collecting and processing relevant transmission data.
4. All information will be managed in accordance with the Pharmx Privacy Policy.
5. Data may be used to generate anonymised insights and benchmarks.